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Home >> Support |
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Contacting Us
Electronic Mail
Technical Support: support@directadmin.com Billing Support: billing@directadmin.com Sales Department: sales@directadmin.com
We typically respond to e-mail inquiries within 45 minutes during normal business hours.
For support inquiries, please check the
Knowledgebase, Versions system
and Forum before emailing us, in case your question has already been answered.
Live Chat |
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An unofficial IRC channel is setup for anyone to use. Note that it's will not be moderated by any DirectAdmin staff, so is only intended for a clients-helping-clients type setting.
We do not recommend giving out any sensitive information in the channel. If you do, you do so at your own risk. The channel is:
Forum
Our forum is available at http://www.directadmin.com/forum. Please check the forum before contacting us to see if your question has already been answered. The forum is also useful for getting help on topics we don't support (e.g. integrating DirectAdmin with 3rd party software).
Knowledgebase Search for the problem using our Knowledgebase
Our postal address is:
JBMC Software #173, 3-11 Bellerose Drive St Albert AB T8N 5C9 Canada
Manuals / Documentation
The above manuals are available through Site-Helper.com, a web site designed to support you and your customers.
Technical Documents
Installation
Customization
Information for Administrators
Full list of directadmin.conf variables Known Incompatibilities / Issues
Version History
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© 2003 JBMC Software, Suite 173 3-11 Bellerose Drive, St Albert, AB T8N 1P7 Canada. Mon-Fri 9AM-5PM MST