DNS problem

[Wilsonctc]

Here is my server's DNS:

ns1.cck.hk 202.65.97.180
ns2.cck.hk 202.65.97.181


But I have a .com domain, It would have no glue for it.

The website (pet-station.com) can't work sometimes.

How can I solve this problem ?

[nobaloney]

Did you register your nameservers with the registrar where you registered the domain name cck.hk?

Only they can add glue records.

And you're right; you don't have 'em.

Jeff

[Wilsonctc]

Originally posted by jlasman
Did you register your nameservers with the registrar where you registered the domain name cck.hk?

Only they can add glue records.

And you're right; you don't have 'em.

Jeff


Yes, cck.hk is mine.

But how can I solve the problem ??

petstation.com sometime don't work.

[nobaloney]

You didn't answer the question.

Did you register the nameservers with your registrar?

If not you may not be able to use them.

And the method differs from registrar to registrar, so only the registrar can tell you how to do that.

Jeff

[Wilsonctc]

Originally posted by jlasman
You didn't answer the question.

Did you register the nameservers with your registrar?

If not you may not be able to use them.

And the method differs from registrar to registrar, so only the registrar can tell you how to do that.

Jeff


Yes.

The domain is point to 202.65.97.180 (ns1.cck.hk) and 202.65.97.181 (ns2.cck.hk)

[nobaloney]

Look at the DNSReport report on petstation.com here (http://www.dnsreport.com/tools/dnsreport.ch?domain=petstation.com); you'll see that the listed nameservers are:

ns.1city.com
ns2.1city.com

and NOT

ns1.cck.hk
ns2.cck.hk

Jeff

[Wilsonctc]

Originally posted by jlasman
Look at the DNSReport report on petstation.com here (http://www.dnsreport.com/tools/dnsreport.ch?domain=petstation.com); you'll see that the listed nameservers are:

ns.1city.com
ns2.1city.com

and NOT

ns1.cck.hk
ns2.cck.hk

Jeff


O... NOT petstation.com ... IS pet-station.com

and one more question I want to ask,

I have apply a domain in Hong Kong...

But in it's control panal, I can just set the NS record...

I can't set the IPs that the domain point to .... why ?

[jmstacey]

Domains can't be assigned to an IP address. Only an entire user account can be assigned an IP address at this time.

[Wilsonctc]

Originally posted by jmstacey
Domains can't be assigned to an IP address. Only an entire user account can be assigned an IP address at this time.


So if I cannot assigned to an IP address, how can I make the domain be my NameServer ?

Example, my domain is abc.com,

How can I make the nameserver ( ns1.abc.com , ns2.abc.com ) without assigned to an IP address ?

[jmstacey]

You do "assign" IP addresses to nameservers from the reseller level, however these IP addresses are not devoted entirely to the domain or nameserver and can be shared with many accounts.
So when you go to that IP address on port 80 you will most likely get the shared IP message or the default apache one, whereas if the IP address had been assigned a a specific user account, the primary domain would have shown up since it wasn't a shared IP. But you can still use the IP for nameservers...

[Wilsonctc]

Originally posted by jmstacey
You do "assign" IP addresses to nameservers from the reseller level, however these IP addresses are not devoted entirely to the domain or nameserver and can be shared with many accounts.
So when you go to that IP address on port 80 you will most likely get the shared IP message or the default apache one, whereas if the IP address had been assigned a a specific user account, the primary domain would have shown up since it wasn't a shared IP. But you can still use the IP for nameservers...

I haveapply a domain name "cckpro.com"

I set the domain NS as "ns1.cckpro.com , ns2.cckpro.com",

but why it said "Errors modifying nameservers: Nameserver ns1.cckpro.com cannot be registered" ??

[nikdahl]

Make certain the nameservers for the domain cckpro.com is set to ns1.cckpro.com and ns2.cckpro.com at the registrar level.

[Wilsonctc]

Originally posted by nikdahl
Make certain the nameservers for the domain cckpro.com is set to ns1.cckpro.com and ns2.cckpro.com at the registrar level.


How can I go into "registrar level" ??

[nobaloney]

You don't do that in DA.

You do that at the registrar where the domain cckpro.com is registered. Since all registers differ in how they do that you'll have to ask your registration provider how to do it.

Jeff

[Wilsonctc]

Originally posted by jlasman
You don't do that in DA.

You do that at the registrar where the domain cckpro.com is registered. Since all registers differ in how they do that you'll have to ask your registration provider how to do it.

Jeff


I login the domain on "https://access.enom.com/"

[nobaloney]

If you have an account with enom, then that seems to be a good place to start.

Jeff

[Wilsonctc]

Originally posted by jlasman
If you have an account with enom, then that seems to be a good place to start.

Jeff


What is the meaning of "enom" ?

[nobaloney]

You told me what it was:

You wrote:

I login the domain on "https://access.enom.com/"
The way I read that, enom is your registrar.

Jeff

[Wilsonctc]

Originally posted by jlasman
You told me what it was:

You wrote:

The way I read that, enom is your registrar.

Jeff


So, How can I change the IPs ?

How can I find "enom" ?

[nobaloney]

Look at your post to me; you told me how you log in to make the change.

I have no idea how to make changes on enom. I don't even know if enom is your registrar. I'm merely going by what you wrote me.

Jeff

[Wilsonctc]

Originally posted by jlasman
Look at your post to me; you told me how you log in to make the change.

I have no idea how to make changes on enom. I don't even know if enom is your registrar. I'm merely going by what you wrote me.

Jeff


But I have go to https://access.enom.com/,

then I use my a/cc to login...

It can just edit the nameserver, but not IPs....

[nobaloney]

You're looking at the page where you modify the nameservers your domain name uses.

That's not the same as registering a nameserver.

You'll have to ask Enom support department how to do that; as I wrote previously it differs from registrar to registrar.

Jeff

[Steve-B]

I did a whois check on his domain well the first one he provided and this came back.


Registrant:
CHAN TSZ CHUN XXXXXXXXX@XXXXXX.com

Domain Name: CCK.HK

Record created on 2005-05-30
Record expired on 2006-06-07

Technical Contact:
CHAN TSZ CHUN XXXXXXXXX@XXXXXX.com
Personal

Domain servers in listed order:
ns1.cck.hk
ns2.cck.hk

don't know if this is any help. the second domain he mentioned doesn't resolve.

P.S. i changed his e-maill addy....

[Wilsonctc]

Originally posted by jlasman
You're looking at the page where you modify the nameservers your domain name uses.

That's not the same as registering a nameserver.

You'll have to ask Enom support department how to do that; as I wrote previously it differs from registrar to registrar.

Jeff


I have ask them already... They reply the follows:

We only support nameserver information. Every IP should have a nameserver associated with it. If you know how to set MX records already, then you will be able to set your IP address, but this is only if you know how.

Simply log in to your domain and make sure the nameservers are set to "our nameservers". On the log in page, there will be fields that you can set your records on.





So what can I do now ?

[nobaloney]

I think we need to start at the beginning.

Your nameservers don't resolve because they're not registered in the root servers for .com domains,

The root servers for .com domains are the gtld-servers.

Here's proof the nameservers aren't registered; this is the output from the dig command as run on my local desktop system:


[jlasman@of1 ~]$ dig @a.gtld-servers.net ns1.cckpro.com

; <<>> DiG 9.3.1 <<>> @a.gtld-servers.net ns1.cckpro.com
; (2 servers found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 39798
;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;ns1.cckpro.com. IN A

;; AUTHORITY SECTION:
com. 172800 IN SOA a.gtld-servers.net. nstld.verisign-grs.com. 1127081217 1800 900 604800 900

;; Query time: 88 msec
;; SERVER: 192.5.6.30#53(192.5.6.30)
;; WHEN: Sun Sep 18 15:07:15 2005
;; MSG SIZE rcvd: 105

[jlasman@of1 ~]$
Notice from the above that there's a QUESTION section and an AUTHORITY section, but no ANSWER section.

You wrote that you contacted Enom and that Enom wrote you back as follows:

We only support nameserver information. Every IP should have a nameserver associated with it. If you know how to set MX records already, then you will be able to set your IP address, but this is only if you know how.

Simply log in to your domain and make sure the nameservers are set to "our nameservers". On the log in page, there will be fields that you can set your records on.
Which leads me to wonder what it is you asked them.

Do you own the cckpro.com domain? If so, then you need to get those nameservers registered.

Here's the proof they're not registered; simply look at the whois record for cckpro.com (also run on my desktop system):

[jlasman@of1 ~]$ whois cckpro.com

Whois Server Version 1.3

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: CCKPRO.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: No nameserver
Status: ACTIVE
Updated Date: 23-aug-2005
Creation Date: 16-aug-2005
Expiration Date: 16-aug-2006


>>> Last update of whois database: Sun, 18 Sep 2005 15:28:42 EDT <<<

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services' ("VeriSign") Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
by the following terms of use: You agree that you may use this Data only
for lawful purposes and that under no circumstances will you use this Data
to: (1) allow, enable, or otherwise support the transmission of mass
unsolicited, commercial advertising or solicitations via e-mail, telephone,
or facsimile; or (2) enable high volume, automated, electronic processes
that apply to VeriSign (or its computer systems). The compilation,
repackaging, dissemination or other use of this Data is expressly
prohibited without the prior written consent of VeriSign. You agree not to
use electronic processes that are automated and high-volume to access or
query the Whois database except as reasonably necessary to register
domain names or modify existing registrations. VeriSign reserves the right
to restrict your access to the Whois database in its sole discretion to ensure
operational stability. VeriSign may restrict or terminate your access to the
Whois database for failure to abide by these terms of use. VeriSign
reserves the right to modify these terms at any time.

The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.

Registration Service Provided By: http://www.powerpipe.com
Contact: 625domains@powerpipe.com
Visit:

Domain name: cckpro.com

Registrant Contact:

Tsz Chun Chan (enquiry@cck.hk)
+852.61069059
Fax: +1.
CCK Professional Hosting
HK, 852
HK

Administrative Contact:

Tsz Chun Chan (enquiry@cck.hk)
+852.61069059
Fax: +1.
CCK Professional Hosting
HK, 852
HK

Technical Contact:

Tsz Chun Chan (enquiry@cck.hk)
+852.61069059
Fax: +1.
CCK Professional Hosting
HK, 852
HK

Billing Contact:

Tsz Chun Chan (enquiry@cck.hk)
+852.61069059
Fax: +1.
CCK Professional Hosting
HK, 852
HK

Status: Active

Name Servers:

Creation date: 16 Aug 2005 05:26:27
Expiration date: 16 Aug 2006 05:26:27

The data in this whois database is provided to you for information
purposes only, that is, to assist you in obtaining information about or
related to a domain name registration record. We make this information
available "as is," and do not guarantee its accuracy. By submitting a
whois query, you agree that you will use this data only for lawful
purposes and that, under no circumstances will you use this data to: (1)
enable high volume, automated, electronic processes that stress or load
this whois database system providing you this information; or (2) allow,
enable, or otherwise support the transmission of mass unsolicited,
commercial advertising or solicitations via direct mail, electronic
mail, or by telephone. The compilation, repackaging, dissemination or
other use of this data is expressly prohibited without prior written
consent from us. The registrar of record is eNom. We reserve the right
to modify these terms at any time. By submitting this query, you agree
to abide by these terms.
Version 6.3 4/3/2002

[jlasman@of1 ~]$
Reading the above, it appears that if you do NOT own cckpro.com, then you need to show this entire thread to whoever does and that if you do own cckpro.com, then you need to turn to your Registration Service Provider, who appears to be:

http://www.powerpipe.com

Their contact information is: 625domains@powerpipe.com.

If they don't know how to register nameservers for you then you should either use whatever nameservers they already have setup for you to use, or you should switch the registration to a provider who does. Unfortunately you cannot switch a provider during the first two months of the registration; you won't be able to switch to a knowledgeable registration provider (we are a knowledgeable registration provider but we're much more expensive than $7.99) during the first 60 days you've owned your domain.

I don't see any other way to help you use those nameservers; you can't use nameservers that aren't registered.

The only think I can't understand is why you got an answer about MX records? I didn't write anything about asking about MX records, so this just confused me.

Jeff

[Wilsonctc]

I ask them again with giving this post to them, they reply as follows---

Thank you for your email.


PowerPipe.com is a reseller for ICANN-accredited eNom.com. PowerPipe.com does not have an interface for you to create nameserver but eNom.com does.

For the convenience of our customers who need nameservers, we create for you a complete reseller account at eNom.com, an ICANN-accredited registrar.

This account offers unlimited nameserver registration, a master account to manage all your domains, compete DNS management and control panel, an API to automate any of your registration needs, Private Whois and many other features.

eNom usually charges $495 up front for the same account. We set it up for you for $21, an "at cost" price for us. Once you have the account, you have all the tools you need to register and manage thousands of domains. eNom usually charges $29.95 per domain, but we set the account up for you at eNom's best priciing: $8.95.

Please see the "manage domains" link at www.powerpipe.com, Option # 10 to get your WebPro account.

[nobaloney]

Well, it's not eNom's best price, but it's good enough for most people.

It's also a good reason to be careful who you buy domain registration from.

We've been selling domain registrations for many years, and we've always given all our domain clients a complete management interface.

When we get to the point where we can offer a good price, we'll announce our services :) .

In the meantime, if you're never going to need more than one domain, and don't want to go into the domain reselling business (and figure it all out yourself) just find a reseller who does allow you to do it, and transfer the domain to them.

Of course you can't transfer a domain until after it's been in existence at least 60 days.

If you contact eNom yourself, they may be willing to help you rather than lose your business.

Jeff

[Wilsonctc]

Originally posted by jlasman
Well, it's not eNom's best price, but it's good enough for most people.

It's also a good reason to be careful who you buy domain registration from.

We've been selling domain registrations for many years, and we've always given all our domain clients a complete management interface.

When we get to the point where we can offer a good price, we'll announce our services :) .

In the meantime, if you're never going to need more than one domain, and don't want to go into the domain reselling business (and figure it all out yourself) just find a reseller who does allow you to do it, and transfer the domain to them.

Of course you can't transfer a domain until after it's been in existence at least 60 days.

If you contact eNom yourself, they may be willing to help you rather than lose your business.

Jeff


What is your price for selling domain ? I'm in HK, how can I pay ?

[nobaloney]

Note that you can't transfer a new domain until after you've had it for 60 days or more.

The price we charge depends on how you pay us; if we handle things manually it costs more than if you use our automated site.

Please write me privately (at the email address below in my sig) for information about domain name sales.

And note that there are lots of registrars less expensive than we are. We hope to have a low priced system soon but we don't have it yet. RIght now we pay more than the $8.95 you pay. We're a Dotster reseller but to resellers and folk on the DA forum we sell for the same price Dotster charges their resellers. (Do not just use our site; we have to set a flag for anyone to get the special price.)

Jeff