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hostpc.com
10-27-2003, 06:41 PM
I've got a ton of these:

2003-10-27 20:38:13 1AEF8U-0006bY-1J Message is frozen
2003-10-27 20:38:13 1AEELD-00061s-LT Message is frozen
2003-10-27 20:38:13 1AEEaW-000690-Fi Message is frozen
2003-10-27 20:38:13 1AEG4Q-0007Ek-PQ Message is frozen
2003-10-27 20:38:13 1AEEgA-0006BL-Re Message is frozen
2003-10-27 20:38:13 1AEG9I-0007IA-8v Message is frozen
2003-10-27 20:38:13 1AEGHG-0007NW-MN Message is frozen
2003-10-27 20:38:13 1AEGFY-0007MI-Ew Message is frozen
2003-10-27 20:38:13 1AEGIo-0007UC-ML Message is frozen

in /var/log/exim/mainlog

Any ideas?

hostpc.com
10-27-2003, 06:57 PM
I had spamassassin enabled, and was getting tons of the "message is frozen" entries - re-commented everything out, and they SEEM to have subsided.

My question is, are all these e-mails that clients claim they're not getting, bottled up on the server someplace? Can they be retrieved?

hostpc.com
10-27-2003, 06:59 PM
I take that back, they're still occurring. :(

DirectAdmin Support
10-28-2003, 09:56 AM
Someone should be getting email notifications of the errors... You can try searching the whole log for all instances of one of the message ID's, for example:
cat /var/log/exim/mainlog | grep 1AEF8U-0006bY-1Jwhich should show you the whole life of the message.

John

hostpc.com
10-28-2003, 10:20 AM
Interesting. Will they eventually purge?

hostpc.com
10-28-2003, 10:21 AM
Originally posted by DirectAdmin Support
Someone should be getting email notifications of the errors... John


Where is that setting made?

WilcoOnline
11-03-2003, 01:34 PM
i have the same problemen. have anybody a soluction or a tip to get this message's out of my logs

DirectAdmin Support
11-03-2003, 03:05 PM
Hello

Frozen messages generally occur when exim doesn't know what to do with the message. Generally, the receiving mail server is down, a file cannot be written, or something along those lines. Exim will keep trying for a set period of time, before giving up and sending a message to the sender notifying him/her that the email wasn't sent. The error message should be included with the notice.

timeout_frozen_after = 7d

Is the setting that will "purge" frozen emails. 7d (days) is the default, but you can lower it if you want to clear out frozen messages faster.

John

TurtleBay
11-06-2003, 07:54 AM
Is there any way to see these frozen messages?

John