Loginpage does not show up anymore

[Manneke]

Hello,

Since yesterday my directadmin loginpage doesnt show up anymore. It worked without problems before, but out of nothing it stopped.

My ftp, sql, mail and websites are up and running without problems, but when i try to acces my websites, the page keeps loading for a long time and then i recieve a 404 error.

i tried
www.blaatpraat.nl/config
http://www.blaatpraat.nl/config
http://www.blaatpraat.nl:2222
http://85.92.128.44:2222

i have a lot of other domains (such as blaatprofiel.nl, remisoft.nl)
but these dont show the panel too.

I have root access if needed.

Does anyone know this problem?

Thanks in advance,
Remi

[AbsurdDoctor]

Is directadmin perhaps no longer running? If you type: ps ax |grep directadmin at the command line do you have any results?

[Manneke]

at the moment i am tryin to reboot: shutdown -r now.
ill try ps ax |grep directadmin if needed. Thanks!!

[Manneke]

A shotdown -r now was enough to get my login back!

Spirit thank you very much for your help trough PM.
AbsurdDoctor, thank you very much too!! I will try that next time if needed, so we can see what the problem is.

Thanks!

[Manneke]

The Problem is back! And now i cannot login, even the system is rebooted!

I recieve the error that my login is incorrect, and after 3 try's the page keeps loading endless.

What could be wrong? is there a way to reset my password from the outside? i have root access on my server.

:(


edit:
[root@srv01 ~]# ps ax |grep directadmin
3401 ? Ss 0:00 /usr/local/directadmin/da-popb4smtp
3410 ? Ss 0:00 /usr/local/directadmin/directadmin d
3419 ? S 0:00 /usr/local/directadmin/directadmin d
3420 ? S 0:00 /usr/local/directadmin/directadmin d
3421 ? S 0:00 /usr/local/directadmin/directadmin d
3422 ? S 0:00 /usr/local/directadmin/directadmin d
3423 ? S 0:00 /usr/local/directadmin/directadmin d
4300 ? Ss 0:00 /usr/local/directadmin/dataskq
4346 pts/0 S+ 0:00 grep directadmin

is that ok?

[nobaloney]

You can reset your DA server admin password either through DA itself, or through a shell login.

Since passwords don't change spontaneously, unless there's something going on we don't know about, that's not the problem.

Jeff

[Manneke]

but i dont get it, it isnt normal for directadmin to crash after 3 "try's" is it?

my password is 9 chars long, with capital letters and numbers... so i dont think someone could guess that. i have no useraccounts or so, only my admin account.

I can log in at all my ftp without a problem, sql is running, mail is running... only directadmin is the problem.

Is it possible to do a kind of 'fix' trough the SSH? the password doesnt have to change, but i think some files are corrupt or something :confused:

[nobaloney]

It's easy enough to break into a server without knowing the root password, if you or your clients are running any vulnerable software.

Sure you can log in through ssh to fix it, and I agree with you, there's probably another problem involved.

But I can't tell you how to fix it because I haven't logged in and looked, and I don't know.

If you want to hire me to do forensic study, please write me offlist. I'm past the point of guessing here.

Jeff

[Manneke]

I understand that guessing is not a solution at this point.

I just restarted my server again, and now i can log in again... but for how long?!?

What do you suggest i can do best at this moment?
Shall i update the software (...and how, im a bit new at directadmin and linux).

Before yesterday i never had problems, but now i have to reset my server to log in.

I am the only user at this server. i only run a phpbb forum and some little projects. No customers or other users at this moment.

server is a P4 3ghz 512mb Ram, Guess thats not the problem.

[Manneke]

im creating a new admin at this moment, and will delete the old one, hope it helps.

edit; ...i better not delete old admin, else i lose al my ftp and domains... :S

[nobaloney]

If you have the kind of license that offers support, I think it's time to write to DirectAdmin support staff.

Jeff

[Manneke]

i think you are right.
i changed the root and the admin password. Hope that is enough for now.

Thanks for your help everyone! :)

[spirit]

Jeff: Maybe im wrong, but when the HDD full is blocked DA?!

[nobaloney]

Perhaps; I don't fill up all my partitions too often.

(We use multiple separate partitions to keep it from happening.)

I know from years ago that if you fill the partition that /etc is on, the first time you add a user you'll destroy your passwd file, which will prevent all logins depending on it from working.

So that's something to think of.

Jeff