Cannot open the user password file for reading

[nebukazar]

When I'm trying to create an email address as the admin, I see this error message :
Cannot open the user password file for reading

I tried to run :
cd /usr/local/directadmin/scripts/
./webmail.sh

But it doesn't work.

Thanks!

[DirectAdmin Support]

Hello,

The user password file is located at:

/etc/virtual/domain.com/passwd

Make sure it exists and is readable by "mail".

webmail is only a set of php script used to interface through pop3 to access their account.

John

[cyberneticos]

Hi guys,

All of the sudden I'm getting user domains converted to _off in /etc/virtual/

For example, a domain will be set to domain.com_off

Any ideas why this is happening ?

Thanks

[skruf]

Hey,

Quick guess would be someone or something (billing program?) is suspending those domains/users...

David

[calimero1505]

Seems the user account is suspended?

[DirectAdmin Support]

Also note Users can suspend their own domains (independant of their account)

User Level -> Domain Setup (or Domain Administraiton) -> domain.com

They can set limits there, as well as turn on/off their domains.

John