Support-Logic: "customer helpdesk"

[kamino]

Hello,

Does anyone tried to work with Support-Logic and DA ?
because I can't setup the email pipe...


Regards,

[Bloory]

Setup a forwarder to "|/usr/local/bin/php /home/username/domains/domain.com/public_html/path_to_helpdesk/pipe.php"

[kamino]

Hello,

Thanks ! It works pretty well :)

Regards,

[kamino]

Hello

Just a little more for people who could be interrested:

-Create a mail forwarder with DA (eg: helpdesk@domain.com)
-On server, at prompt do:
cd /etc/virtual/domain.com
-Edit file aliases with vi
-Find the following:
helpdesk: heldesk@domain.com
-Replace with:
helpdesk: |/usr/local/bin/php -q /path/to/supportlogic/pipe.php
-Save and exit

Regards,

[Bloory]

I just created the forwarder above in the control panel.