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libris
08-21-2004, 07:35 PM
I'm having a problem uploading an update to an existing HTML file. I tried by going to file manager, upload into current directory and it tells me "upload successful". Then I look at the file it says 0kb, there's a file but without content. I tried editing the file by copy paste and "save as" with the same result. Any ideas of how to solve this?

thanks
libris

nobaloney
08-21-2004, 10:38 PM
When you shell into the server is the file name in the public_html directory? Who owns it?

What are the permissions?

Jeff

libris
08-22-2004, 01:11 AM
It's my site. The file I want to update is in public_html and the permission is 755. I've done this before without a problem but somehow now it's not working. I get a 0KB file. I tried different stuff including deleting the old one, FTP again, same result. It shows the same file name again with 0KB.

Libris

jmstacey
08-22-2004, 10:53 AM
Did you try removing the old html completely and uploading it as a fresh html?

nobaloney
08-22-2004, 03:23 PM
Originally posted by libris
It's my site. The file I want to update is in public_html and the permission is 755.
But you still haven't told us the site owner.

Who owns public_html ?

What are the permissions for public_html ?

Jeff

libris
08-23-2004, 05:09 AM
Yes, I've deleted the file and uploaded it again. It says upload successful and when I go check its there alright but with 0kb...no content.

I tried creating a new one and going to edit and doing a copy paste, all I get is 4 kb instead of the 21kb it should have. Tried pasting more into it, it doesn't work.

Libris

nobaloney
08-23-2004, 09:21 AM
Please see my private reply to your private message.

Are you the owner of the server, with root and admin access?

If not... if you're a site-owner, then you'll have to get help from your hosting company, as neither you nor we have, nor can get, enough information to help you.

Jeff