can't do installation with installatron

[goalsurfer]

I tried several times to install magento this afternoon but get each time after several seconds a popup that the connection is lost and I have to reopen a new window because the session could have expired. At that moment all the folders are installed but the processing isn't done. So on the page with installed modules magento is in red with message that it should be deleted.
I did installations with installatron before but never had this problem.
My connection is normal also.

[mr.applesauce]

Installatron has a support section on their site.

[l0rdphi1]

Hello,

The best way to contact us is by opening a ticket at http://installatron.com/tickets

If you're still experiencing this problem, try the first option in the troubleshooting guide here:
http://installatron.com/docs/admin/troubleshooting

And if any issues persist, open a ticket.

Thank you,
Phil.