Serious error after the new update

[billybala]

After my server has updated to 1.191, all my reseller's client account data loss.
Their client's account still can be show in my main admin control panel, but it can't be shown on the reseller account.
Can u provide any solution or teach me how to assign the client account back to the reseller account

[DirectAdmin Support]

Hello,

The update simply extracts a tar.gz file onto the directadmin directory. It does not touch any user config files. As for your error, that's very odd. The file that stores which users are owned by a reseller is:/usr/local/directadmin/data/users/resellername/users.list

Again, I'm not sure how that could happen and would be greatful if you would let me have a look at your server to see whats going on. If you want, email support@directadmin.com with root login info.

Thanks,

John

[jlasman]

Originally posted by DirectAdmin Support
If you want, email support@directadmin.com with root login info.

John, would you be so kind as to create a secure login form on your website so we don't have to send you passwords and login information in unsecure email?

Thanks.

Jeff

[DirectAdmin Sales]

https://www.directadmin.com/clients/safesubmit.php

It's been there for a while, but I guess it's something you'd have to search in the forum to find.

:)

[jlasman]

Thanks; I bookmarked it here at home; I hope I remember to bookmark it at the office tomorrow :) .

Jeff