Issue: Sub domain - User Account

[MeRE]

Hi,

I'm new to DA and still learning to use it.

Here's my question:

Say I have one domain, namely www.mydomain.com and I want to sell a personal hosting package using mydomain.com' sub domain - e.g. http://johnsmith.mydomain.com.

So, I created a sub domain named johnsmith using Sub Domain Management (User Level). Before that, I created a a package named "Personal Package" (Reseller Level).

The problem is, it seems like there are two separate FTP accounts for johnsmith. Which, when accessing the FTP account created using Reseller Level, all the uploaded files cannot be viewed online, not even in the DA File Manager.

But, using FTP account created using User Level (FTP Management), it can be seen thru http://johnsmith.mydomain.com. Also, it seems that by doing this account quota, stats, etc are not linked to the assigned package.

How do I go about this?

The reason why I do this is because I want all users under the package. Mydomain.com is actually a community, so I'd like to keep every account under the domain of www.mydomain.com.

[DirectAdmin Sales]

The easiest way to do this is NOT through the subdomain management feature.

Rather, create a new DirectAdmin user for each subdomain site and enter the subdomain name (johnsmith.mydomain.com) as the website. This way the user will have the assigned package, their own control panel, full features, FTP account, etc.

Mark

[DirectAdmin Sales]

Also remember to remove the old subdomain. :D

Mark

[MeRE]

Thanks Mark!

I really appreciate your help. :D

Simply create a new user with a new subdomain name. No need to create subdomain under the main domain name.

Huh...

[DirectAdmin Support]

Originally posted by MeRE


Simply create a new user with a new subdomain name. No need to create subdomain under the main domain name.

Huh...
To clarify, you'd just create a new user account and in the field that asks for a domain, you'd type in "sub.domain.com". DirectAdmin doesn't know that it's really a subdomain and will treat it as a full fledged domain with email and the whole works ;)

John