FTP problem with filezilla

[Thas]

Hey, I'm having problems using the directadmin FTP.
This is what Filezilla says

Status: Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.1 Server ready.
Command: USER max
Response: 331 Password required for max
Command: PASS ******
Response: 230 User max logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (217,195,120,170,137,247).
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing
I don't know that much about FTP's, what could be the problem?

[jdlitson]

Hi,

Please check the following commands from the command prompt which would help to check whether any other network problems are causing the issue.

$ telnet <ip> 21
$ tracert <ip>

If you are the server / VPS owner try disabling your firewall.

[Thas]

telnet <ip> 21 gives "220 ProFTPD 1.3.1 Server ready."
tracert <ip> works like it should (it's completed after 8 "hops")

I do not own the server.

[jdlitson]

You should contact your hosting company for further assistance.

[janybravo]

I have exact same problem!

Filezilla waits for list data and timeouts. It also happens with Aptana FTP client.
But, if i log into default FTP account then it works OK.

I got this in "messages":

Oct 15 18:57:50 atapajtl proftpd[29445]: 91.185.207.4 (1.2.3.4[1.2.3.4]) - FTP no transfer timeout, disconnected

[scsi]

try port mode instead of passive. Your firewall is blocking passive ports probably

[janybravo]

try port mode instead of passive. Your firewall is blocking passive ports probably

Yes, you're right!
Many thanks!