Apache is stopped

[keane959]

Hello , since one week ago my website is not loadable . the server information say that the Apache is stopped . well , I have put a ticket for help but no body answer me since 9 days . if i can switch on the apache by myself , somebody could say me how I could do it? Have a nice day and thank you very much.

Bonjour , cela fait plus d'une semaine que le Apache est stoppé , selon l'information du serveur, j'ai envoyé un ticket mais personne ne me répond. quelqu'un pourrait m'aider et me dire comment le remettre en marche ? Ou si c'est possible , que quelqu'un responsable du serveur puisse le redémarrer j'en serait vraiment trés trés trés reconnaissant , merci de comprendre mon désarroi. Bonne journée et merci d'avance .

my domain is fondosmil.com

[floyd]

In Service Monitor click Start for Apache.

Who did you submit a ticket to? If you submitted a ticket from within your own DirectAdmin control panel you probably submitted a ticket to yourself.

[jplorans]

Have you tried to reboot your server??

That what i do when it happens and then (if it works) i try to find out the issue to solve it ................... if issue there is!!!

[keane959]

OK, thank you for all answers emmm... I'm not the server's admin I m a webhosting client of swissidea.com (they use directadmin), I can't find anything for restart the apache by myself in directadmin for client . I don't know what happens but I would like find a way to speak with them because I can't do anything from my position . If somebody have a good idea I will listen to it with pleasure . thank you again for your help

[nobaloney]

You cannot manage apache unless it's your server. Your only option is to discuss the issue with swissidea.com.

Jeff

[nobaloney]

I've moved the thread; it's obviously a User Level issue.

I've also done a whois lookup on swissidea.com. The address information in whois is incomplete (only a city and a postal code and the telephone information is phony (i.e.: 123456789).

Even the internet's WayBack Machine (http://www.archive.org/web/web.php) doesn't seem to have any good archives of the site.

You may need to find another webhosting company.

Jeff

[keane959]

Ok , I understand ... thank you very much for everything. Do you recommend me any other good webhosting enterprise ? What do you think about zymic.com , it's good , I can trust?

[floyd]

Since most of us are web hosts I think we would all recommend ourselves. At least I think most of use are web hosts. I could be wrong about that.

[tillo]

I also add that swissidea.com is not a real company, I can't find it in the swiss commercial registry. (there is Swiss Idea AG and it's not an hosting company :P)

Since I sold my hosting company a while ago, I guess I'm one of the few that can suggest something :) and I suggest looking at this forum: http://www.webhostingtalk.com/forumdisplay.php?f=45
WebHostingTalk is the best information resource for any kind of hosting in US and EU. There you will probably find the best shared webhosting for you.

For the webhosters reading, I also strongly suggest advertising your offers in that forum ;)