PDA

View Full Version : License is not yet active



westco
04-26-2004, 03:42 AM
Trying to log into my reseller DA today, I'm getting the following message: "License is not yet active"

Turns out all my customers DA accounts are giving the same message too.

I have a (thus far) unanswered support ticket with my host, but what is the definitive cause for the above message?

ProWebUK
04-26-2004, 12:12 PM
If your a reseller it would mean the license being used on your system has expired I assume.... Unless its your server you would need to contact the person who provided you with the account.

Chris

DirectAdmin Support
04-27-2004, 09:21 AM
Hello,

check the date on your server. It's probably set in the past. Bring the server time up to date and it should work.

John

westco
04-27-2004, 10:01 AM
Thanks John.

It looks like you are spot on with the diagnosis.

During the two hours or so our DA panel was down yesterday, it turns out that emails passing through the server were dated 2001.

bg6aer
09-01-2010, 06:24 AM
Hello,everyone

I changed my server's ip

and when i login the DA shows "License is not yet active"

the one who sell the DA to me have changed the License IP

how can I fix this problem?

nobaloney
09-01-2010, 09:43 AM
Did you contact DirectAdmin Sales (http://www.directadmin.com/support.html) yet? Only they can help you with license status. Generally you'd want to contact them before buying a license in the aftermarket.

Jeff

DirectAdmin Support
09-01-2010, 02:31 PM
Hello,

Since our license system wouldn't have allowed you to download a non-active license, it means the license is in fact active and likely it's just your systems date that's out.

Use this to check and set your system clock:
http://help.directadmin.com/item.php?id=52

John

bg6aer
09-01-2010, 05:51 PM
it works

thanks ,my friend!