Problems downloading a file

[Alex04RL]

Was wondering if any of you could help me out here. I host a subdomain for someone, they uploaded a file then tried to download it and got the 404 error. I check their spelling and case-sensitivity and it's all good. The problem they're having is that when they put in the whole address http://azclan.cs-servers.com/maps/de_cpl_fire.bsp it will not download the file. IF you leave out the HTTP:// it works! Anyone know why this is happening? I checked the permissions and everything is ok. Here's a screen shot one of the users sent me: Here (http://www.azclan.net/pics/screen.JPG)

ERROR LOG:
[Tue Mar 30 07:28:04 2004] [error] [client 68.xx.xx.xx] File does not exist: /home/azclan/domains/azclan.cs-servers.com/public_html/maps/de_cpl_fire.bsp

ACCESS LOG:

[30/Mar/2004:10:58:49 -0500] "GET /maps/de_cpl_fire.bsp HTTP/1.1" 200 5192228 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; .NET CLR 1.1.4322)"

[l0rdphi1]

The file is working for me - I can click your link.

[Alex04RL]

Yeah it's weird. I can use that link... but none of the ones who need that file can. I have a dedicated server in texas and that one is windows.... the link will not work on that one unless u take http:// away.

[Alex04RL]

Wait.. when u clicked the link did it let you save the file?

[Alex04RL]

Found the problem... it was with mod_gzip... but I don't know how to fix it. I guess I'll ask in that thread... If anyone DOES know how to fix this, please post!