PDA problem

[Peter]

A client of mine has a PDA (HP 5450)

We set mail etc everything alright, but the mail just isn't getting in.

"mail cannot be downloaded" etc.... Verification etc, all are correct, it just isn't downloading the e-mail...

Please help.

Thanks.

[DirectAdmin Support]

Hello,

Haven't a clue what the problem is.. never used a pda. If there are issues with exim or vm-pop3d, it would be in the logs. But it might be the client on the PDA as well, in which case I wouldn't be able to offer any support.

John

[Peter]

Heared it could have something to do with Secure connections, how do i make VM-POP3D accept SSL connections?

[DirectAdmin Support]

http://www.directadmin.com/forum/showthread.php?s=&threadid=278&highlight=pop3+secure

John

[Peter]

You guys got any idea already?

[T!M]

I have the same problem with someone who uses a Pocket PC. All settings are correct (tried and tested extensively), but it refuses to download any mail. The e-mailclient succesfully logs on to the server, and then keeps coming up with: "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download message again."

The worst thing is: if he tries it with another mailbox, located on another (not-DA) server, everything works correct...

[meknow]

I have same problem with PDA. I have to create seperate account for few client with PDA only for pop3.

Plesk site work fine with PDA but DA does not work with PDA.
They login O.K. but can not download e-mail....

Anyone solve the problem?

[clandsbert]

This is an old thread, but I get exactly the same problem where I try and download email to my pda i get this error:

"Messages cannot be downloaded to your mobile device. Make sure that you are connected and that your e-mail account settings are correct. Then, try to download the messages again."

Now when I have my pda connected to my laptop and it connects to the mail server via the laptop, it works fine!!! Outlook never has any problem, nor in fact does Outlook Express. All my other accounts work fine on the PDA.

Please can anyone help me!!!

Carl.

[mark]

Bump.

I've got exactly the same problem w/ a Verizon i700 *******. Verizon even tried the new i730 model and no go. Can we get someone to look into this? It works fine on my DirectAdmin servers???

[DanB]

I am attempting to connect via POP3 with a Verizon ******* I730 PDA and haven't had any luck.

Tailing the maillog, I see the connect and the username, then I get a pda message that the files can not be downloaded.

I am able to use the pda to connect to yahoo's POP and also Gmail.

any suggestions?


Dan

[mark]

This thread was started over a year ago. Any comments on it's resolution from support?

[fusionictnl]

For what's worth it :p I've got the same problems on my PDA and Java enabled Smart Phone.

I only got it fixed by using IMAP on my Smart Phone and Installing a non-standard e-mail client on my PDA.

VM-Pop3d logs don't show any information about it. It just logs in and that's it.. log stop for that session and got a error from the client as stated above a couple of times.

There's probably a command VM-Pop3d just ignores that these email clients use or VM-Pop3d handles some commands different.

[chow]

Same problem here on my PDA. I guess pocketoutlook doesn't understand the popd or vice versa on a DA server. Nasty problem since more and more customers are getting PDA's. Resolution would be appreciated....

[toml]

vm-pop3d had a lot of problems with pda based email clients. At least I remember reading about a lot of those problems on their mailing list. Perhaps you might want try it with the Dovecot server, it might handle the PDA clients a lot better.

[nobaloney]

I don't know if this is a red herring or useful, but we have a client making heavy use of Blackberry systems with several email addresses using his standard DA setup. No problems with email at all.

Jeff

[chow]

Just configured the PDA using imap as protocol. It works. Must be the vm-pop3d.

[nieuwhier]

Has anyone solved this problem ?

More and more of my clients are complaining that pop3 does not work from a pda.

Imap works but not pop3.

[mark]

There's strength in numbers....

Ditto.

[matrixx]

I just solved something similar for 2 clients.

Sounds too simple but my two were solved by just switching their phone settings to check IMAP instead of POP3

Rob

[nieuwhier]

thx but I already knew that.

Imap is not that handy when you have a lot of mail. Pop3 is faster.

[mark]

That's nice if they can store the msg's on the server but they're using the handhelds in a different way here and they want to POP.

I did what you did for a while but the mail on the server was more than they wanted.

You're kind of saying my primary car is broken, don't worry about fixing it drive your spare. :)

[matrixx]

So the actual question is why won't pop3 work with PDA's?

Rob

[chow]

Originally posted by matrixx
So the actual question is why won't pop3 work with PDA's?

Rob

And to be more specific, why won't vm-pop3d work with PDA's running Outlook Mobile.

[DirectAdmin Support]

Hello,

which version of vm-pop3d are you running?
I recall submitting a fix to the developers of vm-pop3d quite some time ago because they did a single "read" for the whole command sent by the client (PDA).. this didn't work for PDA because they sent the command one character at a time. The fix was to do multiple reads until a full command is received.

I can't recall exactly which version that made it into, but 1.1.7f definately has it. If you have 1.1.6, try this:
http://help.directadmin.com/item.php?id=88
(or use the rpm/src.rpm from files.directadmin.com/services)

Alternatively, move to dovecot:
http://www.directadmin.com/features.php?id=590

John

[mark]

I have version 1.1.7e of vm-pop3d.

Have you guys made dovecot "official" or is still beta?

[DirectAdmin Support]

Dovecot itself has proven itself, there are just a few minor touchups with DA before we make it official (this next release should address them). Once the fixes are out there and work, then we can make it official ;) (Basically just conversion hiccups)

John

[chow]

Originally posted by DirectAdmin Support
Dovecot itself has proven itself, there are just a few minor touchups with DA before we make it official (this next release should address them). Once the fixes are out there and work, then we can make it official ;) (Basically just conversion hiccups)

John

So better wait? Can't afford problems on production servers.

[DirectAdmin Support]

If you can hold off until the 25th, yes ;)

I do have the "fixed" binaries avaible if you'd like them now (they just dont have all of the new features, unrelated to dovecot). Fire us an email if you'd like them.

John

[chow]

Originally posted by DirectAdmin Support
If you can hold off until the 25th, yes ;)

I do have the "fixed" binaries avaible if you'd like them now (they just dont have all of the new features, unrelated to dovecot). Fire us an email if you'd like them.

John

I'll wait :)

[chow]

Originally posted by DirectAdmin Support
If you can hold off until the 25th, yes ;)

I do have the "fixed" binaries avaible if you'd like them now (they just dont have all of the new features, unrelated to dovecot). Fire us an email if you'd like them.

John

Is dovecot official at this time??

[MartijnHOS]

Hello,

Any solution for downloading mail on a PDA using vmpop3d?

I just moved a domain i am using from an ensim server to my DA server and i cannot download my mail anymore.

I know that on my ensim server when logging in, to check my mail i got an error about POP3s but directly after this message the mail was checked normally and also downloaded.

Now on my DA server i see connection from PDA, user logging in and session closed no errors on the server but on the pda i get the same error as the others replyed above.

I know IMAP works but is there a fix for POP3?

Kind regards,

Martijn

[toml]

Try converting to Dovecot, if not, then I think you need the latest version of vm-pop3d in order for certain PDA email clients to work. For example on the Palm, I know their Versamail has problems with certain email servers, but SnapperMail, I haven't found a server it couldn't get mail from.

[Megalan-Robert]

*bump*

Same problem here, got Windows Mobile 5 on a Qtek 9100 and POP3 fails to work but Imap4 does work.

Any solutions available? My host is running vm-pop3-e, would upgrading to version f work?

[DirectAdmin Support]

Get them to try f.. here is a compile guide you can pass on to them:
http://help.directadmin.com/item.php?id=88

John