Remote FTP backup not working?

[eger]

I'm trying to test out remote FTP backups. But I can't seem to get anything to work. Local backing up of the data at /home/backup seems to be working just fine. In the backup status it never says anything about attempting FTP transfer:
Performing sanity checks: Completed
Checking load average: Completed
Checking free disk space: Completed
Performing Custom backup
Archiving /etc/exim.conf: Completed
Archiving /etc/exim.cert: Completed
Archiving /etc/exim.key: Completed
Archiving /etc/exim.pl: Completed
Archiving /etc/group: Completed
Archiving /etc/gshadow: Completed
Archiving /etc/hosts: Completed
Archiving /etc/httpd/conf/httpd.conf: Completed
Archiving /etc/httpd/conf/ips.conf: Completed
Archiving /etc/named.conf: Completed
Archiving /etc/passwd: Completed
Archiving /etc/proftpd.conf: Completed
Archiving /etc/proftpd.passwd: Completed
Archiving /etc/proftpd.vhosts.conf: Completed
Archiving /etc/resolv.conf: Completed
Archiving /etc/shadow: Completed
Archiving /etc/ssh/sshd_config: Completed
Archiving /etc/system_filter.exim: Completed
Archiving /usr/local/directadmin/conf/mysql.conf: Completed
Archiving /etc/mail: Completed
Archiving /etc/virtual: Completed
Archiving /home/admin: Completed
Archiving /usr/lib/apache: Completed
Archiving /usr/local: Completed
Archiving /usr/share/ssl: Completed
Archiving /var/log: Completed
Archiving /var/named: Completed
Archiving /var/mail: Completed
Archiving /var/spool/cron: Completed
Archiving /var/spool/mail: Completed
Archiving /var/spool/virtual: Completed
Archiving /var/www: Completed
Archiving /usr/local/directadmin/data: Completed
Archiving /usr/local/frontpage: Completed
Performing DNS backup
Stage 1 DNS backup: Completed
Stage 2 DNS backup: Completed
Performing Apache backup: Completed
Performing MySQL backup
Stage 1 MySQL backup: Completed
Stage 2 MySQL backup: Stage 3 MySQL backup:
Dumping database munge_cacti: Completed
Dumping database munge_dcm: Completed
Performing cleanup operations: Completed

I couldn't find another log with anything related to the backup or attempting to backup to a remote server. Where would the log be so I can check to see the error received if it is attempting FTP?

On the remote server I never see an FTP attempt. Any thoughts?

EDIT: Also tried FTP and SCP from command line using same user, pass, and folder from the remote backup settings. Works just fine from SSH.

[nobaloney]

Unfortunately the sysbk log doesn't show if the ftp worked or not :( .

You should check the sysbk files through the shell to make sure all the ftp information looks correct; also try the ftp manually from the shell to make sure it works.

Jeff

[AndyII]

Im trying out the admin backup feature, but get this message in the email

Warning: ftp_put(): php_connect_nonb() failed: Connection timed out (110)
in - on line 37

Warning: ftp_put(): Type set to I. in - on line 37

Warning: ftp_put(): File status okay; about to open data connection. in - on line 48
Error while uploading user.admin.user.tar.gz
its a remote ftp account that works through normal ftp access

[eger]

Where are you getting this error and what logs have you checked? I might be able to help get the problem resolved if I can actually get some error information...

[AndyII]

this error was shown in the 'Message System' after an attempt to do the ftp site backup.
went through DA's logs and see nothing pertaining to this error, perhaps a different log through shell?
Also I am running a Titan server on a windows machine, that this backup was being sent to.
As another test, I setup a ftp account on a different DA server and that worked, so it has to be something about the titan server setup.....maybe
I am going to try a different server application to see if that changes anything
--------------------------------------------------------------------------
EDIT

changed from Titan to BulletProof ftp server, things getting better.
1st- no error,2528 kb
2nd- 6136 kb
User domain1 has been backed up.

Warning: ftp_put(): php_connect_nonb() failed: Connection timed out (110)
in - on line 37

Warning: ftp_put(): Type set to I. in - on line 37

3rd-2.1 gb
User domain2 has been backed up.
Error while uploading user.admin.domain2.tar.gz
and as a last note the backup server (BulletProof) showed that the user (adminbkup) had disconnected even thou the upload continued

7/30/2007 10:35:29 PM - adminbkup (xxx.xx.xxx.xxx) > QUIT
(000008) 7/30/2007 10:35:29 PM - adminbkup (xxx.xx.xxx.xxx) > 221 Bye bye ...
(000008) 7/30/2007 10:35:29 PM - adminbkup (xxx.xx.xxx.xxx) > disconnected. (00:00:00)