External MX Record - New problem

[mallaire]

I have a problem and I didn't found the answer yet on this forum...

I am using an external MX record to redirect emails elsewhere for a particular domain. The DNS is configured correctly and it's working for external emails, but local delivery (using webmail) doesn't work.

I tried both methods (using DA's DNS with MX tool - unchecking the local delivery & other method by manually removing the domain in /etc/virtual/domains).

I have this error in the main Exim log:

2007-07-04 13:50:27 1I68zj-0003Lz-0S <= account@domain.com H=localhost (UebiMiau) [127.0.0.1] P=esmtpa A=login:account S=678 T="Webmail Test - 13:50" from <account@domain.com> for account@domain.com

2007-07-04 13:50:27 1I68zj-0003Lz-0S lowest numbered MX record points to local host: domain.com

2007-07-04 13:50:27 1I68zj-0003Lz-0S == account@domain.com R=lookuphost defer (-1): lowest numbered MX record points to local host

2007-07-04 13:50:27 1I68zj-0003Lz-0S Frozen

Can someone help me please?

[mallaire]

Ok... it's working now.

I tried to re-check the local delivery checkbox in the MX config of the user, and then "uncheck" it again. But I don't think that was the problem, because the domain was not in the /etc/virtual/domains anymore.

I think it's our secondary DNS server (an external repeater, which is updating itself every 1-2 hours) that was still showing the internal IP for the "mail" A record.

[rndinit0]

Nope its still not working.
Nothing in the panic log now, but nothing is delivered, nor bounced.
Sent another request to support, created a new testing address for them to use.

I have been forced to move most of my customers email services to gmail.

[nobaloney]

I think you're trying to do something you can't do. If you're not using the local server for mail then you can't use webmail on the local server for the domain's email.

Webmail is simply a client which points to the local server. If the local server is out of the loop because you're using some other server for mail, then don't use it.

Jeff

[mallaire]

No that was not what I was trying to do... sorry, maybe my example was not good (I removed the original "from" and "to" and have put the same email in both fields in my example).

In fact, I tried to send an email from an account (using webmail) to another account that uses an external MX record.

But it's working now... :)

[nobaloney]

I'm glad it's working now. It's never a good idea to mung information in a post asking for help.

In generall clearing that checkmark in DA and changing the MX records through the control panel will fix the problem, though it may take a while for DNS to understand the fix.

Jeff