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View Full Version : When can i got support ?



.::Gsmdenis::.
06-19-2007, 02:32 PM
I send many time eamil to Support@DirectAdmin.com, but no luck ?

also i check online support , but everyday All Operators are currently offline !

what is support ?

:mad: :mad:

BR.,

Denis

Marshall
06-19-2007, 07:38 PM
what is support?

sup·port /səˈpɔrt, -ˈpoʊrt/ Pronunciation Key - Show Spelled Pronunciation[suh-pawrt, -pohrt] Pronunciation Key - Show IPA Pronunciation
–verb (used with object)
1. to bear or hold up (a load, mass, structure, part, etc.); serve as a foundation for.
2... http://dictionary.reference.com/browse/support

All jokes aside, how long has it been since you first emailed support? Is your reply-to email set correctly so that they can email you back? Did their reply get caught in your spam filter and so you never saw it?

Make sure that directadmin.com is on your email's whitelist to ensure their replies get through and that you have a proper reply-to email in the headers so that they have your email to reply to. Also, give them enough time to reply, most of the time they are quick but sometimes they can take a few hours to reply.

.::Gsmdenis::.
06-20-2007, 04:36 AM
i got sales email very fast !

u see :

Re: DA Order
From: DirectAdmin Sales (sales@directadmin.com)
Sent:Saturday, June 16, 2007 9:31:46 PM


but did not got any support from support@directadmin.com

nobaloney
06-21-2007, 10:13 PM
Try reaching DirectAdmin support jere (https://www.directadmin.com/clients/safesubmit.php).
Jeff