outgoing mails not working

[Merlijn]

Hi all,

I've stumbled across a problem with one of our servers.
I am *not* able to send mail to my e-mail account from the outside.
I am *not* able to send myself a mail through squirrel f.i.
I *was* able to mail any address outside of the server. I could not reply.

The current situation:

when I send a mail to my e-mail address in squirrel:
- shows error "Service not available, closing channel
Server replied: 421 Unexpected log failure, please try later"

This is what I already did:

-Reinstalled exim through the exim.sh in the scripts folder, which bloated all about already existing files and folders. (tried it several times)
-I followed http://help.directadmin.com/item.php?id=41, with no luck.
-step by step checklist http://help.directadmin.com/item.php?id=16, no luck
- I even did http://help.directadmin.com/item.php?id=125, which enabled me to send mails to the outside, but sending mails to my own e-mail address or from the outside didn't work.
-checked the MX records for (bjorn AT e-crossmedia [dot] nl), seemed ok.

I'm ran out of options. Hope to find some help here.

[Merlijn]

I'm a bit further along now.

I'm able again to send maisl outside the server.
When I send the mail to my own address ( as in the same i'm sending from ),
the mail gets frozen :

2007-06-14 13:53:28 Received from bjorn@e-crossmedia.nl H=localhost (www.e-crossmedia.nl) [127.0.0.1] P=esmtp S=971 id=40863.89.205.176.51.1181822008.squirrel@www.e-crossmedia.nl
2007-06-14 13:53:28 bjorn@e-crossmedia.nl R=dnslookup defer (-1): lowest numbered MX record points to local host
*** Frozen

A reply on a mail to the outside address bounces with an unroutable address:

The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
<jes-fe2.zx.nl (tcp_internet_tmobile-daemon) #5.0.0 smtp;550 Unrouteable address>

[nobaloney]

Unrouteable address simply means that DNS resoluiton running on the server couldn't find the domain name to which it was to send the email.

Jeff

[Merlijn]

Jeff,

thank you. It seems that the current config is able to send / receive by f.i. Outlook. It is Squirrel and the other webmail clients that are still having problems.

I decided to take the 3 packages and temporarily place them on one of our hosting servers and reinstall the entire thing during maintenance next weekend.