Welcome email question

[dave]

When we create a new account the email is sent with admin as the from, return-path is admin@hostname.com and the sender is also admin@hostname.com. Reply-to header is admin, with the email address we've configured in the DirectAdmin control panel as the address.

We would like to

A: not show our admin name in these emails.
B: redirect any replies to a ticketing system.

It would be much better to have the emails appear to have come from "Support", with the reply-to , and return-path address be the adress of our ticketing sytem.

Is there any way to configure or change these parts of the email sent?

[DirectAdmin Support]

Hello,

As admin, go to:

User Panel -> Account Info / Stats -> change both the email address and "Name". They will be what appears in the email.

John

[dave]

Almost, but not quite so, John.

I set it to Infopop with an email of support_bot@infopop.com

Return-Path: <admin@da000.wh01.infopop.net>
Delivered-To: infopop.com-dave@infopop.com
Received: (qmail 16950 invoked from network); 31 Jan 2004 00:30:58 -0000
Received: from unknown (HELO da000.wh01.infopop.net) (63.251.4.226)
by infp1.infopop.com with SMTP; 31 Jan 2004 00:30:58 -0000
Received: from admin by da000.wh01.infopop.net with local (Exim 4.24)
id 1Amj30-0003gn-MH
for dave@infopop.com; Fri, 30 Jan 2004 16:31:42 -0800
To: dave@infopop.com
From: Infopop <support_bot@infopop.com>
Reply-To: Infopop <support_bot@infopop.com>
Subject: Your account for datesting.closedtopic.net is now ready for use.
Message-Id: <E1Amj30-0003gn-MH@da000.wh01.infopop.net>
Sender: <admin@da000.wh01.infopop.net>
Date: Fri, 30 Jan 2004 16:31:42 -0800

The return-path and sender header does not reflect the change.

It expands out to admin@da000.wh01.infopop.net; on behalf of; Infopop [support_bot@infopop.com]
and when you hit reply it goes to support_bot, but nonethless there is an email address there that nobody is answering, that being admin@da000.wh01.infopop.net.

[DirectAdmin Support]

Hello,

The "Return-Path:" can't be removed, but the "Sender:" can...

http://www.directadmin.com/forum/showthread.php?s=&threadid=1198&highlight=Sender

John