Client Email Issue.

[wnydesigners]

Any particular reason why a users email account just stops recieving? No settings were changed or modified in DA. The customer has called me 2 times today with the same issue.
Was just wondering if anyone else had similar problems.

Thanks.

William.

[ProWebUK]

Check your log files, restart exim, ensure your mail server responds aswell as your mx record is correct.

Chris

[DirectAdmin Support]

Hello,

Also make sure that nobody has created a domain named the hostname. If they did, they'd be getting all the system email to their catch-all. A quick check/fix would be to make sure that the hostname is not in the /etc/virtual/domainowners file.

John