DA license mania

[zach]

OK, started out by my host installing the right license on the wrong server, honest mistake. He got the right license installed soon enough, so everything was all good. But then, I noticed that when I logged in, the page turned white, it was just blank, I contacted my host, and he said my license was invalid. I went into the shell and updated my lid/cid from root console, and it said permission denied. I launched setup.sh in hopes that maybe it was a configfile error, but alas it's messed everything over. If possible, can I contract someone to fix it back to the way it was, I have about 25-30 customers and I have backups of mysql.conf, and the entire /usr/local/directadmin/ directory in /root. Thanks!

[zach]

Some details about my box:

CentOS 4.2
Needs PHP 5.1.1+hardened-php patch
Needs Apache 2.0.5.2
Needs to NOT HAVE ZEND (hate the stuff..)
Needs to have Ioncube loaders

Needs to have /root/httpd.conf restored, because all my customers include's are in it :/

[nobaloney]

Zach,

To get fastest response:

If you own your own DirectAdmin license you should immediately contact the sales department; the contact information is here (http://www.directadmin.com/support.html).

If your license comes with a system from your hosting company, then you need to deal with them.

Jeff

[zach]

The second option applies to me, but they said it was beyond the scope of their tech support. So I figured i'd come here, and maybe I could have someone paid to fix it. My host has already replaced the license twice. I was even given a new LID/CID, but that doesn't seen to work either. I may just post a ticket, and hope they can do something, but i'd rather the creators or some sort of support team fix it.

[nobaloney]

We'd be happy to take your money to fix it (always send email to us; we only read private messages once a day or so), but I don't see how we could; if it's not the right UID/GID (which is still a possibility) only the purchaser of the license can get it fixed.

If I'm misunderstanding something, call or write me if you wish.

Jeff