Reseller Backup

[drazhar]

Hi all, Ive done a quick search and couldnt find anything on this

What im thinking of is a facility to backup a reseller and all of the users under them.

Recently we started using the user backup to migrate users between DA servers, and it works lovely (restores everything grand and lovely, no messing with passwords or anything)

An option to do this with resellers and all of their users would be very sweet (at admin level obviously)

Regards

Jimmy

[nobaloney]

We simply log into the reseller account from our admin account, and run the backup from there.

Do you want one button to back up all the resellers?

Jeff

[drazhar]

Does that backup the reseller account as well as the users under them, as in, when i login as admin, go to the reseller level and performa a backup (on a seperate server) will it restore the reseller account in addition to the user accounts??

[jmstacey]

It will backup the reseller's user. I think packages (the actually reseller account settings) might not be saved. You have to recreate the reseller account then restore the users under that reseller.

[nobaloney]

Originally posted by drazhar
Does that backup the reseller account as well as the users under them, as in, when i login as admin, go to the reseller level and performa a backup (on a seperate server) will it restore the reseller account in addition to the user accounts??
Every reseller control panel has the ability to back up all the users that reseller has created. I'm not sure what else you may be asking.

Jeff

[nobaloney]

Originally posted by jmstacey
It will backup the reseller's user. I think packages (the actually reseller account settings) might not be saved. You have to recreate the reseller account then restore the users under that reseller.
Jon, what are you trying to say? You've managed to confuse me.

Please read my response immediately above and either agree or disagree so I know where you stand.

Thanks.

Jeff

[jmstacey]

agree :)

[drazhar]

Ok, i think im after confusing things a bit

Here is the situation, we have a DA server that is under considerable strain. We are migrating people from it as the opportunity arrises. We use the User Backup to do this, SCP the tar the the new server, and do the restore.

All of this takes place under the "admin" reseller (the "root" user as it were)

We have a number of resellers with 5-10 users/domains under them, which are pretty heavy on the server

Now what i would like is a way for us to backup an entire Reseller, all of their settings (packages etc) and all of their users, copy that to a new server, and run the restore. Hey presto, the reseller is re-created along with all of their users.

Basically i would like the Admin user to be able to backup Resellers (including all of the users under that Reseller)

[nobaloney]

Not available.

The workaround is to log in as each reseller, then do the reseller backups.

Don't forget to the create the reseller first, before restoring it's users.

Jeff

[jmstacey]

Originally posted by jlasman
The workaround is to log in as each reseller, then do the reseller backups.

Don't forget to the create the reseller first, before restoring it's users.

That's what I was trying to say.

I see those failed english classes are comming back to bite me in the ass

[nobaloney]

Jon,

You wrote the reseller's user. You probably should have written the resellers' users. Then I would have understood.

:)

Jeff

[jmstacey]

Damn english punctuation :p

[nobaloney]

Not only the punctuation, but the "s" on the end of users.

Hey, if you don't want me to correct you, then stop including the invitation to do so in your sig :) .

Jeff

[drazhar]

Hi Guys,

That workaround is exactly what we are currently doing.

I know the facility is currently not available, thats why i put this in Feature Request :)

Cheers for the responses lads.