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dsilvera
02-01-2006, 05:00 AM
Moderator's Note: Because Invoicing Manager has been sold to another company and a new thread has been opened to resolve any continuing difficulties, this thread is now closed.

Hi all
RE Invoicing Manager
bought it , tried to install it - comes back with Source Guardian error - emailed support - they said they were working on a bug fix etc....has anyone else had any issues with this company - they seem very hap hazard re email - really like the look of the s/w - just want to get it working asap!!!

I have not heard from them for 5 days....

Thanks
Dave

sspt
02-05-2006, 06:31 AM
I'm having this issue since September and nothing has been solved yet.

resolveit
02-05-2006, 07:03 AM
What error are you getting?

dsilvera
02-05-2006, 08:53 AM
Hi - this is the error I get when I click on the Invoice Manager link - when i log into my resseller account

PHP script /usr/local/directadmin/plugins/invoicing_manager/reseller/index.html is protected by SourceGuardian and requires file ixed.lin.4.4.2.pxp.
Please read SourceGuardian protected scripts manual.

The IM guys say they are working on a fix - but I have not heard back from them for a while -

Any help toward getting this sorted and working would be very much appreciated

Dave

toml
02-05-2006, 10:49 AM
This is just a wild guess, but I think it would work. Seeing as how it uses SourceGuardian to protect their php files, and it is trying to find the loader, perhaps they didn't include the latest loader. Try downloading the latest loaders from here (http://www.sourceguardian.com/ixeds/ixed4.lin.x86-32.tar.gz) and read this (http://www.sourceguardian.com/ixeds/how_to_install_ixed.html) on how to install it.

dsilvera
02-05-2006, 11:57 AM
Hi toml - looks far too confusing for me to try...its very frustrating...Im sure its easy to sort - just annoying that the IM guys have not been in touch..

Dave

resolveit
02-05-2006, 01:03 PM
You need to download the ixed-loaders and put them in the /usr/local/directadmin/plugins/<plugin_name>/ixed directory. It should then work.

dsilvera
02-05-2006, 01:39 PM
hi

there are already files in the /usr/local/directadmin/plugins/<plugin_name>/ixed directory
and /usr/local/ixed

They go upto ..ixed.lin.4.3.9.pxp - the one requested - ixed.lin.4.4.2.pxp is no where to be seen....the dir also contains the following - (which matches source guardian loader archive)

• ixed.4.1.lin
• ixed.4.1ts.lin
• ixed.4.2.lin
• ixed.4.2ts.lin
• ixed.4.3.lin
• ixed.4.3ts.lin
• ixed.4.4.lin
• ixed.4.4ts.lin
• ixed.5.0.0.lin
• ixed.5.0.0ts.lin
• ixed.5.0.1.lin
• ixed.5.0.1ts.lin
• ixed.5.0.2.lin
• ixed.5.0.2ts.lin
• ixed.5.0.lin
• ixed.5.0ts.lin
• ixed.5.1.lin
• ixed.5.1ts.lin

thanks for all the help etc..

Dave

toml
02-05-2006, 01:44 PM
Try linking or copying ixed.4.4.lin.pxp to ixed.lin.4.4.2.pxp in that directory and see if it works.

dsilvera
02-05-2006, 01:56 PM
just found this in there - missed it earlier..

ixed.fre.4.2.2.pxp

shall i rename it..

toml
02-05-2006, 01:57 PM
No, the fre in the name states that it is for FreeBSD, it needs to have lin for Linux.

dsilvera
02-05-2006, 02:04 PM
I dont havae ixed.4.4.lin.pxp - the highest i have is
ixed.lin.4.3.9.pxp
ixed.lin.4.3.ts.pxp

shall i rename one of those

toml
02-05-2006, 02:06 PM
Originally posted by dsilvera
hi

there are already files in the /usr/local/directadmin/plugins/<plugin_name>/ixed directory
and /usr/local/ixed

They go upto ..ixed.lin.4.3.9.pxp - the one requested - ixed.lin.4.4.2.pxp is no where to be seen....the dir also contains the following - (which matches source guardian loader archive)

• ixed.4.4.lin
• ixed.4.4ts.lin


What are these?

dsilvera
02-05-2006, 02:13 PM
sorry - youve lost me...

resolveit
02-05-2006, 02:52 PM
Originally posted by toml
What are these?

These files are the SourceGuardial loader files. Each file is meant for a specific version of PHP on a specific platform.

resolveit
02-05-2006, 02:53 PM
Originally posted by dsilvera
I dont havae ixed.4.4.lin.pxp - the highest i have is
ixed.lin.4.3.9.pxp
ixed.lin.4.3.ts.pxp

shall i rename one of those

No you need to download the new set of loaders and unpack them in the directory specified.

syskall
02-10-2006, 05:03 AM
Invoicing Manager 1.2 RELEASE

- The new encoder is now 100% working.
- Many bugs fixed.

Version 1.3 is on the way with new payment supports, with periodic statistics, improved invoice printing system and more !

Every update is free to current customers.

- The IM Team
support@invoicingmanager.com

mahel
07-01-2006, 12:26 AM
Not really. Your Support is a joke my friend. I been emailing you i dont know how many times now,and i receved a single response.

Last support email was 16-6

Thats 14 days ago.

So to sum it all up:
1. no fixes
2. no support
3. = a poor product

//
update
//

After 4 days still no reply

MrCrash
05-01-2007, 12:47 AM
i had the same and all i did was re install after it was active took 24hrs to become active.


now is there a way to list all unpaid invoices? that what i really need

resolveit
11-06-2007, 04:38 AM
Please take a note of this (http://www.directadmin.com/forum/showpost.php?p=116551&postcount=82) post regarding Invoicing Manager.

Regards,