mail delivering problem, messages dissapear

[anatoly]

Exim on FreeBSD 4.5

config - default (http://files.directadmin.com/services/exim.conf)

2006-01-12 06:45:02 1EwtOY-0002yO-GF <= anatoly@xxx.ru H=ppp.pppoe.mtu.com [85.145.166.122] P=esmtpa A=login:anatoly@xxx.ru S=1210 id=000101c6172a$28fd1de0$0201a8c0@PC T="xxx" from <anatoly@xxx.ru> for anatoly@xxx.ru
2006-01-12 06:45:02 1EwtOY-0002yO-GF => anatoly <anatoly@xxx.ru> F=<anatoly@xxx.ru> R=virtual_user T=virtual_localdelivery S=1367
2006-01-12 06:45:02 1EwtOY-0002yO-GF Completed

In logs, in "exim -v", "exim -bt" everithing is ok, but messages dissapear, mailbox is empty!

all directories and files, their chmod, chown like in http://help.directadmin.com/item.php?id=16

Please help, I can't find answer

[anatoly]

2006-01-12 16:20:45 1Ex2Nh-000AUy-3j => webmaster <webmaster@xxx.ru> F=<questor@user.z8.ru> R=virtual_user T=virtual_localdelivery S=59122006-01-12 16:20:45 1Ex2Nh-000AUy-3j
=> xxx@mail.ru <webmaster@xxx.ru> F=<questor@user.z8.ru> R=lookuphost T=remote_smtp S=5877 H=mxs.mail.ru [194.67.23.20] C="250 OK id=1Ex2Ky-000MOl-00"
2006-01-12 16:20:45 1Ex2Nh-000AUy-3j Completed

xxx@mail.ru received this message, but webmaster@xxx.ru - no

Please help me, all messages are gone...

[anatoly]

What do you think? Where is the problem?

[toml]

How are you looking for the mail? I assume you are checking it via POP3 and logging in with the username xxx@mail.ru. Or you are looking at the mail box /var/spool/virtual/mail.ru/xxx for the message?

[hostpc.com]

Do you have a forward AND pop3 setup for the user? We've experienced times when that works (delivers to both) fine for months, then stops (only forwards).

Right now (latest update) it seems to be working fine.

[anatoly]

toml, the message is in /var/spool/virtual/mail.ru/xxx, but logging by POP3 - there are no messages

hostpc.com, account is setup, and has forward

[toml]

The username you are using is the full email address right? Otherwise you are not accessing the right pop3 account. Also you may want to make sure that you tell your pop3 client to download all messages. If there is a uidl that matches that message, it thinks it already downloaded the message.

[anatoly]

Originally posted by toml
The username you are using is the full email address right? Otherwise you are not accessing the right pop3 account. Also you may want to make sure that you tell your pop3 client to download all messages. If there is a uidl that matches that message, it thinks it already downloaded the message.

I use full email address.
All messages are not downloaded, this situation happens with all new messages.

Any ideas? may be something wrong with pop3?
Thank you!

[toml]

Which pop3 server are you using? If you are using Dovecot, that one won't work with the exim.conf you are using. Dovecot server needs a small patch to the exim.conf to work properly.

[anatoly]

vm-Pop3d 1.1.6
EXIM and vm-Pop3d are installed by default with DirectAdmin.

[toml]

Sounds like you have the right pop3 server, and I can't think of another reason why you can't see the new messages. I would look here (http://www.reedmedia.net/software/virtualmail-pop3d/#troubleshooting) for a method to help figure out what is going on.

[anatoly]

How to solve:

on /var/spool/virtual and below to 777 for directories and 666 for the mbox file.

[toml]

That is not exactly the permissions you want to have for mail boxes, then anyone could read anyone elses mail. The virtual directories and mail box files should be owned by the domain owner and should be in the mail group. The directories should 770 and the files 660.

[mikenz]

I am having a similar problem after changing to dovecot, and upgrading exim -> 4.60, I have users complaining that they have lost e-mails.
The e-mails used to be viewable in their webmail, but now they no longer exist.

I can see the e-mails they are talking about in /var/virtual/spool/<domain>/<user>, why are they no longer able to see them (or download them with a pop3 client)

** confused **

-Mike

[CrazyLane]

Originally posted by mikenz
I am having a similar problem after changing to dovecot, and upgrading exim -> 4.60, I have users complaining that they have lost e-mails.
The e-mails used to be viewable in their webmail, but now they no longer exist.

I can see the e-mails they are talking about in /var/virtual/spool/<domain>/<user>, why are they no longer able to see them (or download them with a pop3 client)

** confused **

-Mike

This happened to me also, drafts, saved, and email save in user created folders were gone.