Admin email not working?

[Jing]

Hello.
My server hostname is sub.something.net, and I added something.net for the user account of "admin".

the problem I have here is, I can't seem to receive any mail by using admin@something.net, while all the other accounts under the same domain @something.net is working.

All the mails sent to admin@something.net is bounced back with the following error.


This message was created automatically by mail delivery software (Exim).

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

admin@subsomething.net
(ultimately generated from admin@something.net)
forced failure:


is there some conflicts between my the server hostname and the user domain?

anyway to fix it?

Thanks a lot.

[DirectAdmin Support]

Hello,

a few things to check:

1) make sure that "sub.something.net" actually resolves outside the server (you should be able to go their in your web browser)

2) check your catch all.. a forced failure is what happens when the catch-all is set to :fail: ... just something to check. If you have root, take a look at your /etc/virtual/something.net/aliases file to make sure the line "admin: admin" is there.

3) check out dnsreport.com . It has some very useful debugging tools.

John

[Jing]

1.) Yea. I have an account with the hostname, sub.something.net.

2) I check that file and these are the lines.


admin: admin
*: :fail:

Is it correct? I tried replacing the ":fail:" with admin, and it is still not working.

3) I tried using their mail tools for my admin@something.net. And it returns a


[Successful connect: Got a good response [250 is syntactically correct]]

looks pretty okay for me?

Thanks again.

[DirectAdmin Support]

Then check the mail logs.. /var/log/exim/mainlog

if you know the message ID of the email, you can seach itq quickly using:

cat /var/log/exim/mainlog | grep ID | less

where ID is the is number.. it will return all the errors that the message has hit.

John

[Jing]

I put a catch-all from sub.something.net to admin@something.net.

then I removed admin: admin in my something.net 's aliases.

and it works.